Responsible Gaming at Golisimo

Our commitment

Most players gamble safely as a form of entertainment. A small proportion of players develop problems. Golisimo takes this seriously. Every account ships with server-enforced limits and self-exclusion tools. We do not encourage problem behaviour with retention campaigns aimed at recovering deposits from at-risk players.

Tools available in your account

• Deposit limits: daily, weekly, monthly. Enforced server-side. Lowering takes effect immediately; raising has a 24-hour cool-off.
• Wager limits: cap your total wagers per day, week, or month. Independent of deposit limits.
• Loss limits: cap your net losses per day, week, or month. Once reached, betting is paused.
• Session time limits: automatic sign-out after a chosen duration (30, 60, 90 minutes).
• Reality-check popups: every 30, 60, or 90 minutes, a popup shows your session duration, wagers, and net result.
• Self-exclusion: 24 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanent. Cannot be reversed within the chosen period.

All tools are accessible from Account, Responsible Play.

Warning signs of problem gambling

• Chasing losses by increasing stake size
• Borrowing money to gamble
• Gambling instead of working, sleeping, or socialising
• Lying about how much or how often you play
• Feeling restless or irritable when not playing
• Repeated unsuccessful attempts to cut back

If any of these apply, please use the self-exclusion tool and contact one of the support organisations below.

External support

GamCare (gamcare.org.uk): free, confidential UK-based support with live chat, helpline, and self-assessment tools. BeGambleAware (begambleaware.org): free advice and treatment in the UK. Gambling Therapy (gamblingtherapy.org): global, multi-language live chat and forum support. All three are independent of Golisimo and confidential.

Underage gambling

Strictly forbidden. Accounts are verified at registration (country and age confirmation) and at KYC (government ID). If an underage account is detected, the account is closed, any winnings are forfeited, and the original deposit is returned to the source.

Family blocking

If a household member is at risk, family members can contact support@golisimo1.casino to request a household-level block. The block applies to the named individual after verification of identity and relationship.